![]() We are analyzing the parcel journey to get accurate location data on where your parcel has been geographical.i.e., is it currently in Transit or maybe already out for delivery? The waypoint information about where your parcel has been last.The information we try to acquire includes: Once you have started tracking your YANWEN parcel, we will also look for other shipping companies that might also be involved in delivering or forwarding your shipment to its destination.Īfter a few seconds, you should see the latest tracking state however, it sometimes might take a little longer to get all the information about your parcel. Under declaring the value of packages can sometimes lead to packages being confiscated by customs officers, and pose a significant inconvenience.To track your YANWEN parcel, you need to have your tracking number available and enter it into the field above. Sometimes the tracking information isn’t updated and your package actually is being shipped to you.īe careful, at times unscrupulous sellers from the China will drastically under declare the value of packages of DDP (Delivery Duty Paid) parcels, in order to lower their tax expenses (this can also occur with DDU shipments). ![]() You are very likely to receive your package at some point. Sometimes customs can hold on to packages for prolonged periods of time. International shipping is not always fast. That said, oftentimes, the only thing you can really do is be patient.In either case, it’s the shipper’s responsibility to resolve customs issues as long as you’ve paid your taxes. The shipper may need to provide additional information in order to complete paperwork. The shipper then has two people they can contact: the carrier and, if they have one, their fulfillment company. If that doesn’t work, your next point of contact is the shipper.Should you come across unpaid taxes, pay them. If your shipment in stuck in customs, first check with your carrier and make sure there are no unpaid taxes.Make sure you have your tracking number on hand, as it will help you shipper locate your package. Contacting the shipper will help you to identify if there is anything you can do to speed up your shipments time in customs. Generally, the best way to contact carriers is by phone, but beware, often carriers use premium rate numbers which can quickly become expensive. Often express shippers like DHL or FedEx will be able to have customs clear your shipment. ![]() What do I do if my shipment is stuck in customs?Įnsure that your shipment is actually stuck in customs. Make sure to read our guide, to get to know all the reasons package can get stuck in transit and whether to worry or not. Is your package stuck in transit with USPS, FedEx, UPS or Australia Post?
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